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Return Eligibility
Returns are accepted within 7 days of delivery if:
- The product received is damaged.
- You received the wrong product.
- The product has a manufacturing defect.
Non-Returnable Items
- Opened or used products.
- Products damaged due to misuse.
- Items without original packaging.
Return Process
- Contact our support team within 7 days of receiving your order.
- Share your order number along with photos or videos of the product.
- Our team will review your request.
- Once approved, we'll arrange a return or replacement.
Refunds
Refunds will be processed to the original payment method within 5–7 business days after the returned product passes inspection.
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Our team
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Ala Olivia
CEO
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George Leo
Project Manager
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Amelia Jacky
Production Controller
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Daniel Arthur
Store Manager